Terms of service for SMS

SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Charlotte Fabrics, you may receive messages related to the following:

– Issues with you order
– Backorder arrival
– Answers to your questions/inquiries

Example of a text message you may receive from Charlotte Fabrics:

Hello, this is a friendly reminder that you backorder of 10 yards of CB700-250 has arrived. Your order is ready to ship, pending your confirmation. Reply STOP to opt out of SMS messaging at any time.

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your backorder.

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Charlotte Fabrics in the following ways:
– Verbally, during a conversation
– By submitting an online form

Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at 800-328-5224 to request removal from our messaging list.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.

Message frequency may vary.